Terms of service

Terms of Service

Welcome to Crowned by Precious. By placing an order through our website, you agree to the following Terms of Service.

Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, product colours and textures may vary slightly due to lighting, photography, and screen settings.

Pricing

  • All prices are listed in South African Rand (ZAR).
  • Prices are subject to change without prior notice.

Orders

  • Orders are processed only after EFT payment has been received and cleared in our bank account.
  • Orders are processed within 3–7 business days, subject to stock availability.
  • We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

Shipping

  • We currently ship nationwide within South Africa using PAXI by PEP.
  • Customers are responsible for providing the correct PEP store name, PAXI store code, and delivery information.
  • Delivery times begin once an order has been processed and dispatched.

Returns and Exchanges

Please refer to our Refund Policy for full details regarding returns, exchanges, and eligibility.

Limitation of Liability

Crowned by Precious is not responsible for delays caused by couriers, incorrect delivery information provided by customers, or circumstances beyond our reasonable control.

Intellectual Property

All content on this website, including images, logos, product descriptions, and branding, is the property of Crowned by Precious and may not be copied, reproduced, or used without prior written permission.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect once published on this website.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: crownedbyprecious905@gmail.com

WhatsApp: +27 70 585 9978 (messages preferred)