Refund policy
Due to the nature of our products and for hygiene reasons:
- We do not offer refunds.
- Exchanges may only be considered if the wig is returned in its original, unused condition.
- Exchange requests must be made within 48 hours of receiving your order.
We cannot accept returns or exchanges if:
- The lace has been cut.
- The wig has been worn.
- Any styling or hair products have been applied.
- The wig has been washed, altered, or damaged.
Please inspect your order upon delivery and contact us immediately if there are any issues.